At Zahara Ways, we strive to ensure that your orders are delivered safely and on time. Please review our shipping policy for details.
1. Shipping Method
All orders are delivered via trusted courier partners.
We offer cash on delivery only; payment is collected at the time of delivery.
2. Shipping Areas
We deliver to addresses within the regions listed during checkout.
Delivery availability may vary based on location.
3. Order Processing Time
Orders are typically processed within 1-2 business days after being placed.
During high-demand periods, processing may take longer.
4. Delivery Time
Standard delivery times range from 3 to 7 business days, depending on your location.
Delays may occur due to unforeseen circumstances, such as weather conditions or courier delays.
5. Shipping Charges
Shipping charges, if any, will be displayed at checkout.
Any additional charges incurred due to address changes or failed delivery attempts may apply.
6. Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking details (if applicable).
You can use the tracking information to monitor your shipment until it arrives at your address.
7. Damaged or Lost Shipments
Please inspect your package upon delivery.
If an item is damaged or lost in transit, contact us immediately at [email protected].
We will arrange for a replacement or resolution based on availability.
8. Contact Us
For any questions or assistance regarding shipping, please contact:
Email: [email protected]